CompFlorida service and support

Get help with an active technology need.

One direct path for existing clients and businesses that need service now.

Install an authorized support agent, call support or email us through the request form below.

Download Windows RMM Agent Download Marma Security Agent Send a Support Request Call 954-742-6673
Start here

Choose the right path

Existing client with an interruption: submit the request form, then call support for an active interruption.

New business needing service: submit the request form with the location, impact, urgency and required outcome.

Agent installation: use the download links only when directed by CompFlorida or Marma Security.

Existing-client support

Record the issue before troubleshooting expands.

Include the company, affected user or location, business impact, symptoms and callback number. Never send passwords or access codes.

Submit a support request

Email CompFlorida the issue and your contact details for review and follow-up.

Open Support Request Form

Call support

Use for an active interruption or when directed by your CompFlorida support contact.

Call 954-742-6673

Authorized client software

Remote support and cybersecurity agents

Install only on the intended Windows computer after CompFlorida or Marma Security authorizes the deployment.

CompFlorida Windows Remote Support Agent

Installs the authorized Atera remote monitoring and support agent.

Download Windows RMM Agent

Marma Cybersecurity Agent for Windows

Installs the Marma agent for an authorized CompFlorida or Marma Security deployment.

Download Marma Security Agent
Before installing: Save open work, confirm the intended computer and stop if you were not specifically directed to install the agent.

Need service now?

Submit the operating requirement.

Use this form for an active service need, assessment, project or vendor-coordination requirement. Submission starts qualification; it does not authorize paid work.

  • Identify the affected location.
  • State the business impact and required outcome.
  • Provide the urgency and callback details.
  • Do not send credentials or regulated information.

Do not enter passwords, access codes, private keys, medical information or other sensitive credentials.

Prepare the request

Evidence shortens the path to the real issue.

Provide timestamps, exact error wording, affected users, locations, recent changes, vendor case details and any available workaround.

New-client urgent requests are subject to availability. Managed-client response follows the applicable agreement and severity process.